Privacy Policy

Privacy Policy

Updated: January 1st, 2018

Thank you for using B2B.BI.  This privacy policy applies to the personal data that we, B2B.BI collect and process about you while using our services. This policy does not apply to information about you collected by third party websites. The information collected or received by third parties is subject to their own privacy policies.

Collection of Your Personal Information

We collect or receive information about you when you register for and use our services. Depending on how you use our services, your personal information is:

  • registration-related information (such as name, addresses, email addresses, telephone numbers, birth date, or gender) which you may provide when you register for or log into your account, order services;
  • information about the services that you use, how frequently you use them;
  • transaction-related information (such as credit card or other preferred means of payment, billing information, or a history of services you subscribed to).
  • your customer service information (including records of your communications with our customer services team);
  • records of your communications with us (whether in writing, by email or by telephone);
  • location data and other information about devices used to access and interact with our services.

We also receive or collect certain technical information when you use our services. This may include: your browser or operating system, your manner of connecting to the Internet (including the type of device you are using) and the name of your Internet service provider or wireless carrier; your Internet protocol (IP) address; your unique device ID; and data relating to malfunctions or problems occurring when you use your device with our services. Additionally, we may collect information about other software on your device for the limited purpose of protecting your security or improving your experience.

How Your Personal Information is Used

Your personal information is used for purposes that include:

  • to operate and improve our services;
  •  to fulfill your requests for products, and services;
  • transaction-related information (such as credit card or other preferred means of payment, billing information, or a history of services you subscribed to).
  • to communicate with you by electronic methods (including email, text, picture, video and sms messaging), about offers and information on the products and services offered by us and respond to your inquiries;
  • to conduct research about your use of our services;
  • to help offer you other products or services that may be of interest; If we propose to use your personal information in a way which is not covered by this Privacy Policy, we’ll tell you how we propose to use it at the time we collect or use it.

How Long do we Keep personal information?

We may retain your personal information as long as is necessary for the purposes for which we collected it, or for the period to which you consent under our Terms of Service, as explained here or under the service description applicable to your use of our services, or as is otherwise required by applicable law.

Our Cookie Policy

A cookie is a small file sent by us – like many other internet services do – to your browser which is then stored on your device in order to recognize you when you revisit our service the next time. Such cookie usually contains the name of the domain the cookie originates from, the durability of the cookie until it expires, and a value in terms of a unique number generated by a respective random generator.

Using such cookies allows us to recognize you, and to statistically record the use of the service as well as analyze it in order to improve it. This can make the use of our service easier for you. Our website can be accessed with cookies disabled, but the service may not be usable or its usability deteriorated without cookies. Cookies that are already on the device may be deleted by you at any time, manually or doing so via the settings of the browser.

Do we use analytics tools?

Yes we do. We automatically record information, namely usage data for advertising, market research, improvement of existing and creation of new innovative products on a pseudonymized basis.

Besides that, we use Google Analytics to track the usage of our website and service in order to optimize it for you. All data is used in anonymized form.

Google Analytics is a web analytics service of Google Inc. (“Google”). Google Analytics uses cookies (see above). We activated IP anonymization on our service if you are located within the European Union or the European Economic Area.

This means your IP address will be shortened by Google and thus anonymized. Only in exceptional cases (e.g. technical unavailability in Europe) will the full IP address be transferred to a server in the US and shortened there. Google will, on our behalf, use the information to analyze the use of our service by you, in order to compile reports about the your activities on our service and in order to provide further services associated with the use of our service and the internet.

Google will in no way combine your IP address with other data of Google. You can object to the collection and use of your IP address by Google Analytics by downloading and installing the browser plugin available here: Opt-out (browser plugin)

How to Contact Us

If you wish to gain access to your personal information, or if you have any questions or concerns about this Privacy Policy or its implementation, you may contact us at Email: contact (at) b2b.bi